Archive for the ‘otolabs-posts’ Category

Webinar: Top iPad Magazine Applications: Customer Experience Winners

OTOinsights presents our latest customer experience research findings for several of the most downloaded iPad magazine applications including Wired, PopSci, GQ, Dwell, and Time.

 

Upcoming Webinar: Customer Experience Among the Top 8 Travel Sites

One to One Travel and the newly expanded OTOinsights have collaborated to present our latest customer experience research findings for eight international travel sites, including Expedia, Travelocity, Thomas Cook, Opodo and Lastminute.com. Our research focuses on booking processes, usability issues, design and branding.

 

When was usability shown the back seat?

Web forms are getting worse and worse. Is it because the people creating them are getting lazier? Or do they just not understand usability? Here’s a quick summary of my most recent web form frustration.

 

Making Management Studio start faster

I have collected a variety of tips and myths about what can make SSMS start up faster.

 

Using a Mac in a Windows world

If you’ve read any of my material on sqlblog.com or follow me on twitter, you have probably already painted a clear picture that I’m a Windows-based database guy; more recently, though, I have been branded a crazy Apple fanboy… and deservedly so. Here’s my story…

 

Implications of User Engagement with Search Result Pages

With the onset of Universal Search, this latest white paper from OTOinsights sought to measure the user impact of a new generation of search engine result pages that included multimedia elements such as images and videos. Specifically, we wanted to understand if there was a difference in emotional engagement with the results and if that would impact click propensity in Paid and Natural Search.

 
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