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Archive for the ‘otoinsights-posts’ Category

Mobile Application Review – NatWest Mobile Banking App

One to One Insight’s, Senior Research Consultant Erdeniz Hassan reviews NatWest’s Mobile Banking App – one of the first banking apps to be made available to iPhone users. What is it? Developed by a company called Monitise Group Limited in association with National Westminster Bank Plc., this is an iPhone app for NatWest customers to… Read More

 

Webinar: Top iPad Magazine Applications: Customer Experience Winners

OTOinsights presents our latest customer experience research findings for several of the most downloaded iPad magazine applications including Wired, PopSci, GQ, Dwell, and Time.

 

Phish iPhone app gets it right

This weekend, I had the opportunity to attend a few Phish concerts. For those unfamiliar with the band, their live shows vary in content. So, you can go to multiple shows and not see the same song twice. But that’s not the point of this post. I’m here to mention how Phish leveraged the variety… Read More

 

Free OTOinsights Webinar: The UX of Mobile Apps and Widgets

Thursday 15th. 11am EST and 2pm EST. Key topics include details of research methodologies and techniques that can be used to understand the customer’s ‘informational landscape’ and explores how to make mobile applications not only ‘usable’ but also ‘engaging’ so that your customers want to use them time and time again. Sign up now!

 

Free OTO Webinar: Beyond the Voice of the Customer-Neuromarketing Insight into Patient Engagement with Pharmaceutical Brand Web Sites

One to One Health and OTOinsights will share the results of a first-of-its-kind pharma neuromarketing study which moves user effectiveness research beyond the focus group or the and inevitable cognitive bias that results.

 

OTO Event: Understanding Consumer Emotions to Deliver a Better Customer Experience – Neuromarketing Seminar

Through the use of new technology, Neuromarketing techniques allow researchers to eliminate cognitive bias and gauge user engagement when exposed to different stimuli.

But how do these research models and techniques help companies to better understand their customers and create better products or communication messages?

 
© One to One Insight Limited, 2012