At a Glance: Newly launched pilot which allows searchers to recommend/share results from Paid and Organic Searches (web pages are soon to come). Currently, opt in only through www.google.com/experimental/ Requires a Google Profile page and will only appear when logged in Sharing occurs within ones Google Network of contacts Soon to roll out across all… Read More
Archive for the ‘Corporate’ Category
When to Separate Visual and Interaction Design
Dr Alex Dewitt, Senior Customer Experience Consultant
When we design a system (or product, or interface), there are multiple facets to consider; What task the user wants to complete – journey analysis What data will be input, processed, and output How the user will interact with the system to deal with their tasks and data How the system looks A project scope… Read More
Google’s Quality Update & the Demise of Poor Content
Greg Slama Associate Director, Search Marketing
If you have landed on this post, you have likely heard about the Google algorithm update. It has reportedly already impacted about 12% of all Google queries! The change was largely focused on low quality, mass produced SEO content, and was aimed at ‘content farms’ which have been littering search results for quite some time…. Read More
Playability: Usability in the Gaming World
Gurvinder Sandhu, Senior Customer Experience Consultant
User testing within the video gaming sector is fairly uncommon, however with the introduction of next generation consoles and gaming technology such as the Microsoft Kinect and Sony NGP (Next Generation Portable), it is essential that it becomes more and more widely adopted. In the gaming world user testing is not focussed entirely on the… Read More
New Hires initiated through One to One Bootcamp . . .
Maureen Lawson, Manager Talent Acquisition/HR
One to One’s Charlestown, MA location was pleased to recently host 17 participants at our third “Bootcamp” led by Chief People Officer, Bill Haeck. Leaders Ian Karnell and Jeremi Karnell, as well as our Managing Directors, enthusiastically shared their history, visions for and goals of the company, and details surrounding our divisions, One to One… Read More
Measuring Usability: What to Measure and How?
Dr Philip Rhodes, EVP, Managing Director
Historically, usability has focused on the quantifiable aspects of the user experience. For example, how long does it take a user to locate some content or complete a process? Or which route do they use to complete an activity? But although these measures are useful, they do not capture the real experience of the user…. Read More

