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Archive for January 27th, 2011

Things to come . . .

Maureen Lawson, Recruiter

It was great to start off the new year with a fact-filled staff meeting, a celebration of promotions and awards, memories of a successful Snocial, and a vision of the future for One to One — and the pizza wasn’t half-bad either! ;-)

For our January OMG Award . . .

 

Ethnography – How Can It Shed Light On The User Experience?

Sam Tilston, Customer Experience Consultant

What is ethnography? Fundamentally, ethnographic research is the study of people and communities within their own environment. With a founding in anthropology it harnesses social research methods such as participant observation and informal/formal interviews, which are conducted within the subject’s natural settings. Qualitative data is gathered which helps build up an understanding of behaviour, attitudes… Read More

 

Radical or Conformist? A Design Choice

Dr Alex DeWitt. Senior Customer Experience Consultant

Within the information design sphere there is always a need to meet multiple objectives; please your client, please the end user, meet business requirements, and stay within technology limitations. One of the most fundamental questions this can raise is the extent to which your design should be radical, cool, or revolutionary, as opposed to standard,… Read More

 
© One to One Insight Limited, 2012