Contact Us

Message:

Archive for January, 2011

Things to come . . .

Maureen Lawson, Recruiter

It was great to start off the new year with a fact-filled staff meeting, a celebration of promotions and awards, memories of a successful Snocial, and a vision of the future for One to One — and the pizza wasn’t half-bad either! ;-)

For our January OMG Award . . .

 

Ethnography – How Can It Shed Light On The User Experience?

Sam Tilston, Customer Experience Consultant

What is ethnography? Fundamentally, ethnographic research is the study of people and communities within their own environment. With a founding in anthropology it harnesses social research methods such as participant observation and informal/formal interviews, which are conducted within the subject’s natural settings. Qualitative data is gathered which helps build up an understanding of behaviour, attitudes… Read More

 

Radical or Conformist? A Design Choice

Dr Alex DeWitt. Senior Customer Experience Consultant

Within the information design sphere there is always a need to meet multiple objectives; please your client, please the end user, meet business requirements, and stay within technology limitations. One of the most fundamental questions this can raise is the extent to which your design should be radical, cool, or revolutionary, as opposed to standard,… Read More

 

Mobile Application Review – NatWest Mobile Banking App

One to One Insight’s, Senior Research Consultant Erdeniz Hassan reviews NatWest’s Mobile Banking App – one of the first banking apps to be made available to iPhone users. What is it? Developed by a company called Monitise Group Limited in association with National Westminster Bank Plc., this is an iPhone app for NatWest customers to… Read More

 

Top Tips for Usability Testing with Kids

One to One Insight, Senior Research Consultant, Jenna Cosquieri has conducted usability testing with kids for The British Council and five – here she offers her top tips for usability testing with kids. Millions of children today are web users and there are many websites which specifically target children with educational or entertainment content. Despite… Read More

 

DexOne and Business.com: What It Means To B2B Search Marketers

On November 10, 2010, DexOne announced the acquisition of Business.com and their plan to fully integrate Business.com into the DexOne business model. It is still unclear what will happen to the Business.com brand and URL now that it is owned by DexOne. Yet, with the wide array of online B2B industries and growing need of… Read More

 
© One to One Insight Limited, 2012